Email, WhatsApp, and conversation tools.
How to assign a payment method to this WhatsApp Business Account in Meta, and what EVA shows after a billing send failure.
How to open Meta onboarding, paste the WABA ID, link the workspace, then Refresh from Meta. Number selection is covered in the phone number article.
How to copy the Eva widget snippet, try it on the live demo, then paste it on your website, plus the welcome suggestions, the teaser and the appearance the visitor sees, and which instructions I follow in the chat.
WhatsApp in EVA is a business account, not the app on your phone, plus the four settings places and the articles for templates, flows, connection and your number.
How to copy the Eva forwarding address in Settings → Messaging → Email, send a test email, and read what I extract from a forwarded message before a conversation starts, with the difference between the extraction text and your messaging instructions.
How to send an approved template to a contact from Templates, fill variables, and why sending stays off until Meta approves it.
What a Flow is, that you build it in Meta, how to use **Refresh from Meta** in EVA, and why it is not an EVA workflow.
How to draft a template in EVA, submit it to Meta, why sending stays off until approval, and where to edit after submit.
How to read the numbers list after a refresh, set the primary outbound number, what Cloud API registration ready means, and how to try a first inbound message.
The roughly 24 hour customer service window, when a free-form reply is enough, and when an approved template is required.
Why EVA WhatsApp is a Business Account, why you usually leave the personal app alone, and why the EVA number already on Lines is often the number to register, including SMS via an Eva representative.